Abstract
This paper explores how risky innovation in the fertility services market impacts legitimation dynamics and marketing expansion. We find that despite high failure, risky technology supported by scientific legitimacy leads to an expansion, rather than contraction, in consumer segments. These findings contribute to the risk, legitimacy, and services literatures.
Original language | English |
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Title of host publication | Not Known |
Volume | 45 |
Publication status | E-pub ahead of print - 11 Nov 2017 |
Event | Association for Consumer Research - North America Conference 2017 - San Diego, United States Duration: 26 Oct 2017 → 29 Oct 2017 |
Conference
Conference | Association for Consumer Research - North America Conference 2017 |
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Country/Territory | United States |
City | San Diego |
Period | 26/10/17 → 29/10/17 |
Keywords
- Legitimacy
- Fertility Services
- Risky Technology
- Innovation