Theatre of Dreams: Weddings as a Service Experience

J. Pearson, F. Syson

Research output: Contribution to conferencePaper


This paper seeks to examine the value offered by the services drama metaphor to the service that is a wedding. A wedding is an atypical service in that it is temporally extended and involves a multiplicity of service providers brought together to produce the 'big day'. The authors contribute to greater understanding of the drama metaphor by conceptually developing and integrating the themes of the drama metaphor and the romance and consumption that are evident in a bride's wedding experience. The conceptual discussion is further strengthened by the results of in-depth interviews with brides.
Original languageEnglish
Publication statusPublished - 2005
EventAcademy of Marketing Conference - Dublin Institute of Technology, Dublin, Ireland
Duration: 5 Jul 20058 Jul 2005


ConferenceAcademy of Marketing Conference


Dive into the research topics of 'Theatre of Dreams: Weddings as a Service Experience'. Together they form a unique fingerprint.

Cite this