The place of charity shops post Covid-19

NEIL ROBINSON*, NICHOLAS CATAHAN, Crispin Dale, CHRIS DORAN

*Corresponding author for this work

Research output: Contribution to journalArticle (journal)peer-review

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Abstract

Purpose: Charity shops have met a number of challenges in light of the impacts of the Covid-19 pandemic. The paper aims to explore the economic and social impact of charity shops and reviews the transformative impact they have on place, the experience of place and the social environment. Design/methodology/approach: The paper conducts a review of the extant literature in the field of charity shop retail. Considering the issues that are raised, the article proceeds to discuss the opportunities that arise for place marketing efforts and charity shops in the retail environment, the wider sector, the high street and as a positive, key component of place(s). Findings: The paper provides novel sectorial insights and recommendations that can be adopted by charity retail outlets. This includes discussion on transformative place marketing, the experience of place and the charity shop’ role in the social environment beyond the existing references to charity shops in place(s) and the high street. Originality/value: Charity shops play a vital role in society and yet they are an under researched field. The paper contributes knowledge on the role of charity shops in transforming and experiencing place. The paper concludes with observations made from the discussion on charity shops, and states areas for future research regarding the role of the charity shop and place marketing, place identity and transformation.

Original languageEnglish
Article numberISSN: 1753-8335
Pages (from-to)511-524
Number of pages14
JournalJournal of Place Management and Development
Volume16
Issue number4
Early online date7 Aug 2023
DOIs
Publication statusPublished - 7 Aug 2023

Keywords

  • Charity shops
  • retail
  • mental health
  • community
  • place
  • kinship

Research Groups

  • Community Owned Businesses Research Group
  • SustainNET

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