The negative consequences of culture change management: Evidence from a UK NHS ambulance service

The purpose of this article is to analyse the culture change management programme in one UK NHS ambulance service, documenting various perverse consequences of the change management and suggest further research implications. Significant negative consequences of the culture change management programme in the ambulance service are systematically documented. The study argues that any worthwhile study of organisational culture change management must take into account the perverse consequences of such a process and its overall impact on employees.