'The most stressful thing...was never the content, really': The emotional impact PICS practitioners experience during consultation and formulation.

The Psychologically Informed Consultation Service (PICS), based in Merseyside and Cheshire, aims to help Probation Practitioners develop a psychological understanding of people on probation who are assessed as high risk and have been reported to have personality disorder traits. A role of high importance and benefit, but one that also sometimes involves exposure to highly emotive content. It is vital to consider PICS Practitioners’ emotional wellbeing. This research aims to explore the emotional impact PICS Practitioners experience during the consultation and formulation processes. Semi-structured interviews were conducted with seven PICS Practitioners and Interpretative Phenomenological Analysis was used to analyse the data. Five Experiential Themes were identified: Changes within PICS impacted Practitioners’ experiences of the role; advantages and disadvantages to being a removed service; high workload having negative impact on consultation and formulation process; emotional impact of the role; and an overall sense of gratitude for the role and appreciating its purpose.