TY - CHAP
T1 - The Behavior Analysis Coding System
T2 - An Applied, Real-time Approach for Measuring and Improving Interactive Skills
AU - Farley, Samuel
AU - Evison, Rose
AU - Rackham, Neil
AU - Nicolson, Rod
AU - Dawson, Jeremy
N1 - Publisher Copyright:
© Cambridge University Press 2018.
PY - 2018/1/1
Y1 - 2018/1/1
N2 - The goal of the behavior analysis (BA) approach is to code, in real time, individuals’ sequential utterances during team meetings, thereby providing objective data that can be used for immediate post-meeting behavioral feedback. The approach was developed during industrial training courses to improve employee’s interactive skills. Although a comprehensive 13-category system has been established, the value of the BA system involves principles for category development and the provision of immediate feedback to help people improve their interactions with others. Accordingly, BA could help teams improve language use (Leshed et al., 2009), dysfunctional team processes (Johnson, Hollenbeck, Scott DeRue, Barnes, & Jundt, 2013), and performance (Gabelica, Van den Bossche, Segers, & Gijselaers, 2012).
AB - The goal of the behavior analysis (BA) approach is to code, in real time, individuals’ sequential utterances during team meetings, thereby providing objective data that can be used for immediate post-meeting behavioral feedback. The approach was developed during industrial training courses to improve employee’s interactive skills. Although a comprehensive 13-category system has been established, the value of the BA system involves principles for category development and the provision of immediate feedback to help people improve their interactions with others. Accordingly, BA could help teams improve language use (Leshed et al., 2009), dysfunctional team processes (Johnson, Hollenbeck, Scott DeRue, Barnes, & Jundt, 2013), and performance (Gabelica, Van den Bossche, Segers, & Gijselaers, 2012).
KW - behavior analysis
KW - Interactive skills
KW - process-analysis
KW - real-time coding
KW - short-cycle feedback
UR - http://www.scopus.com/inward/record.url?scp=85114872824&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85114872824&partnerID=8YFLogxK
U2 - 10.1017/9781316286302.040
DO - 10.1017/9781316286302.040
M3 - Chapter
AN - SCOPUS:85114872824
SN - 9781107113336
SP - 584
EP - 593
BT - The Cambridge Handbook of Group Interaction Analysis
PB - Cambridge University Press
ER -