Study support and the development of academic literacy in higher education: a phenomenographic analysis

This article seeks to understand the process employed, across a university in England, to support the acquisition of academic literacy. Whilst this offers a very specific UK focus, this article draws upon related work in Australian, American and African contexts around study support, academic literacy and academic development. A phenomenographic analysis is used to interpret variation in lived experience of study support of three participant groups: students, tutors and support staff, and the resulting ‘outcome spaces’ are analysed with respect to the role of a variety of study support mechanisms in the development of academic literacy. This study concludes with an examination of how the tensions and conflicts that arise through a lack of shared meaning and aspiration can serve as an indicator of the need for a deeper understanding of both the range of student profiles in higher education and of what we mean by study support.