Protection, Productivity and Pleasure in the Smart Home: Emerging Expectations and Gendered Insights from Australian Early Adopters

Yolande Strengers; Jenny Kennedy; PAULA ARCARI; Larissa Nicholls; Melissa Gregg

doi:10.1145/3290605.3300875

Protection, Productivity and Pleasure in the Smart Home: Emerging Expectations and Gendered Insights from Australian Early Adopters

Yolande Strengers, Jenny Kennedy, PAULA ARCARI, Larissa Nicholls, Melissa Gregg

Research output: Chapter in Book/Report/Conference proceeding › Conference proceeding (ISBN) › peer-review

99 Citations (Scopus)

Abstract

Interest and uptake of smart home technologies has been lower than anticipated, particularly among women. Reporting on an academic-industry partnership, we present findings from an ethnographic study with 31 Australian smart home early adopters. The paper analyses these households' experiences in relation to three concepts central to Intel's ambient computing vision for the home: protection, productivity and pleasure, or 'the 3Ps'. We find that protection is a form of caregiving; productivity provides 'small conveniences', energy savings and multi-tasking possibilities; and pleasure is derived from ambient and aesthetic features, and the joy of 'playing around' with tech. Our analysis identifies three design challenges and opportunities for the smart home: internal threats to household protection; feminine desires for the smart home; and increased 'digital housekeeping'. We conclude by suggesting how HCI designers can and should respond to these gendered challenges.

Original language	English
Title of host publication	CHI 2019 - Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems
Subtitle of host publication	Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems
ISBN (Electronic)	9781450359702
DOIs	https://doi.org/10.1145/3290605.3300875
Publication status	Published - 4 May 2019
Externally published	Yes
Event	2019 CHI Conference on Human Factors in Computing Systems - Scottish Event Campus, Glasgow, United Kingdom Duration: 4 May 2019 → 9 May 2019

Publication series

Name	Conference on Human Factors in Computing Systems - Proceedings

Conference

Conference	2019 CHI Conference on Human Factors in Computing Systems
Country/Territory	United Kingdom
City	Glasgow
Period	4/05/19 → 9/05/19

Keywords

Ethnography
Gender/Identity
Home
Smart environments/Connected home
Smart homes
Australia
Early adopters
Households

Access to Document

10.1145/3290605.3300875

Cite this

Strengers, Y., Kennedy, J., ARCARI, PAULA., Nicholls, L., & Gregg, M. (2019). Protection, Productivity and Pleasure in the Smart Home: Emerging Expectations and Gendered Insights from Australian Early Adopters. In CHI 2019 - Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems: Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems Article 645 (Conference on Human Factors in Computing Systems - Proceedings). https://doi.org/10.1145/3290605.3300875

Strengers, Yolande ; Kennedy, Jenny ; ARCARI, PAULA et al. / Protection, Productivity and Pleasure in the Smart Home: Emerging Expectations and Gendered Insights from Australian Early Adopters. CHI 2019 - Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems: Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems . 2019. (Conference on Human Factors in Computing Systems - Proceedings).

@inproceedings{a6e090d864214f389dc0a889ce2fdd46,

title = "Protection, Productivity and Pleasure in the Smart Home: Emerging Expectations and Gendered Insights from Australian Early Adopters",

abstract = "Interest and uptake of smart home technologies has been lower than anticipated, particularly among women. Reporting on an academic-industry partnership, we present findings from an ethnographic study with 31 Australian smart home early adopters. The paper analyses these households' experiences in relation to three concepts central to Intel's ambient computing vision for the home: protection, productivity and pleasure, or 'the 3Ps'. We find that protection is a form of caregiving; productivity provides 'small conveniences', energy savings and multi-tasking possibilities; and pleasure is derived from ambient and aesthetic features, and the joy of 'playing around' with tech. Our analysis identifies three design challenges and opportunities for the smart home: internal threats to household protection; feminine desires for the smart home; and increased 'digital housekeeping'. We conclude by suggesting how HCI designers can and should respond to these gendered challenges.",

keywords = "Ethnography, Gender/Identity, Home, Smart environments/Connected home, Smart homes, Australia, Early adopters, Households",

author = "Yolande Strengers and Jenny Kennedy and PAULA ARCARI and Larissa Nicholls and Melissa Gregg",

year = "2019",

month = may,

day = "4",

doi = "10.1145/3290605.3300875",

language = "English",

isbn = "9781450359702",

series = "Conference on Human Factors in Computing Systems - Proceedings",

booktitle = "CHI 2019 - Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems",

note = "2019 CHI Conference on Human Factors in Computing Systems ; Conference date: 04-05-2019 Through 09-05-2019",

}

Strengers, Y, Kennedy, J, ARCARI, PAULA, Nicholls, L & Gregg, M 2019, Protection, Productivity and Pleasure in the Smart Home: Emerging Expectations and Gendered Insights from Australian Early Adopters. in CHI 2019 - Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems: Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems ., 645, Conference on Human Factors in Computing Systems - Proceedings, 2019 CHI Conference on Human Factors in Computing Systems, Glasgow, United Kingdom, 4/05/19. https://doi.org/10.1145/3290605.3300875

Protection, Productivity and Pleasure in the Smart Home: Emerging Expectations and Gendered Insights from Australian Early Adopters. / Strengers, Yolande; Kennedy, Jenny; ARCARI, PAULA et al.
CHI 2019 - Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems: Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems . 2019. 645 (Conference on Human Factors in Computing Systems - Proceedings).

Research output: Chapter in Book/Report/Conference proceeding › Conference proceeding (ISBN) › peer-review

TY - GEN

T1 - Protection, Productivity and Pleasure in the Smart Home: Emerging Expectations and Gendered Insights from Australian Early Adopters

AU - Strengers, Yolande

AU - Kennedy, Jenny

AU - ARCARI, PAULA

AU - Nicholls, Larissa

AU - Gregg, Melissa

PY - 2019/5/4

Y1 - 2019/5/4

N2 - Interest and uptake of smart home technologies has been lower than anticipated, particularly among women. Reporting on an academic-industry partnership, we present findings from an ethnographic study with 31 Australian smart home early adopters. The paper analyses these households' experiences in relation to three concepts central to Intel's ambient computing vision for the home: protection, productivity and pleasure, or 'the 3Ps'. We find that protection is a form of caregiving; productivity provides 'small conveniences', energy savings and multi-tasking possibilities; and pleasure is derived from ambient and aesthetic features, and the joy of 'playing around' with tech. Our analysis identifies three design challenges and opportunities for the smart home: internal threats to household protection; feminine desires for the smart home; and increased 'digital housekeeping'. We conclude by suggesting how HCI designers can and should respond to these gendered challenges.

AB - Interest and uptake of smart home technologies has been lower than anticipated, particularly among women. Reporting on an academic-industry partnership, we present findings from an ethnographic study with 31 Australian smart home early adopters. The paper analyses these households' experiences in relation to three concepts central to Intel's ambient computing vision for the home: protection, productivity and pleasure, or 'the 3Ps'. We find that protection is a form of caregiving; productivity provides 'small conveniences', energy savings and multi-tasking possibilities; and pleasure is derived from ambient and aesthetic features, and the joy of 'playing around' with tech. Our analysis identifies three design challenges and opportunities for the smart home: internal threats to household protection; feminine desires for the smart home; and increased 'digital housekeeping'. We conclude by suggesting how HCI designers can and should respond to these gendered challenges.

KW - Ethnography

KW - Gender/Identity

KW - Home

KW - Smart environments/Connected home

KW - Smart homes

KW - Australia

KW - Early adopters

KW - Households

UR - https://dl.acm.org/citation.cfm?id=3300875

UR - http://www.scopus.com/inward/record.url?scp=85067603081&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=85067603081&partnerID=8YFLogxK

UR - http://www.mendeley.com/research/protection-productivity-pleasure-smart-home-emerging-expectations-gendered-insights-australian-early

UR - https://portalparts.acm.org/3300000/3290605/fm/frontmatter.pdf?ip=193.62.3.251

U2 - 10.1145/3290605.3300875

DO - 10.1145/3290605.3300875

M3 - Conference proceeding (ISBN)

SN - 9781450359702

T3 - Conference on Human Factors in Computing Systems - Proceedings

BT - CHI 2019 - Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems

T2 - 2019 CHI Conference on Human Factors in Computing Systems

Y2 - 4 May 2019 through 9 May 2019

ER -

Strengers Y, Kennedy J, ARCARI PAULA, Nicholls L, Gregg M. Protection, Productivity and Pleasure in the Smart Home: Emerging Expectations and Gendered Insights from Australian Early Adopters. In CHI 2019 - Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems: Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems . 2019. 645. (Conference on Human Factors in Computing Systems - Proceedings). Epub 2019 May 2. doi: 10.1145/3290605.3300875

Protection, Productivity and Pleasure in the Smart Home: Emerging Expectations and Gendered Insights from Australian Early Adopters

Abstract

Publication series

Conference

Keywords

Access to Document

Other files and links

Fingerprint

One reason people install smart home tech is to show off to their friends

The 3Ps: Protection, Productivity & Pleasure: for Australian smart home early adopters.

CHI 2019 Best Paper Award

Cite this

Protection, Productivity and Pleasure in the Smart Home: Emerging Expectations and Gendered Insights from Australian Early Adopters

Abstract

Publication series

Conference

Keywords

Access to Document

Other files and links

Fingerprint

Research output

One reason people install smart home tech is to show off to their friends

The 3Ps: Protection, Productivity & Pleasure: for Australian smart home early adopters.

Prizes

CHI 2019 Best Paper Award

Cite this