Protection, Productivity and Pleasure in the Smart Home: Emerging Expectations and Gendered Insights from Australian Early Adopters

Yolande Strengers, Jenny Kennedy, PAULA ARCARI, Larissa Nicholls, Melissa Gregg

Research output: Chapter in Book/Report/Conference proceedingConference proceeding (ISBN)

9 Citations (Scopus)

Abstract

Interest and uptake of smart home technologies has been lower than anticipated, particularly among women. Reporting on an academic-industry partnership, we present findings from an ethnographic study with 31 Australian smart home early adopters. The paper analyses these households' experiences in relation to three concepts central to Intel's ambient computing vision for the home: protection, productivity and pleasure, or 'the 3Ps'. We find that protection is a form of caregiving; productivity provides 'small conveniences', energy savings and multi-tasking possibilities; and pleasure is derived from ambient and aesthetic features, and the joy of 'playing around' with tech. Our analysis identifies three design challenges and opportunities for the smart home: internal threats to household protection; feminine desires for the smart home; and increased 'digital housekeeping'. We conclude by suggesting how HCI designers can and should respond to these gendered challenges.
Original languageEnglish
Title of host publicationCHI 2019 - Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems
Subtitle of host publicationProceedings of the 2019 CHI Conference on Human Factors in Computing Systems
ISBN (Electronic)9781450359702
DOIs
Publication statusPublished - 4 May 2019
Externally publishedYes
Event2019 CHI Conference on Human Factors in Computing Systems - Scottish Event Campus, Glasgow, United Kingdom
Duration: 4 May 20199 May 2019

Publication series

NameConference on Human Factors in Computing Systems - Proceedings

Conference

Conference2019 CHI Conference on Human Factors in Computing Systems
CountryUnited Kingdom
CityGlasgow
Period4/05/199/05/19

Keywords

  • Ethnography
  • Gender/Identity
  • Home
  • Smart environments/Connected home
  • Smart homes
  • Australia
  • Early adopters
  • Households

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  • CHI 2019 Best Paper Award

    Yolande Strenger (Recipient), Jenny Kennedy (Recipient), ARCARI, PAULA (Recipient), Larissa Nicholls (Recipient) & Melissa Greg (Recipient), 2019

    Prize: Other distinction

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