Promoting the consumer voice : the role of Healthwatch Salford's Enter and View programme

JA Leigh; D Lawson; S Griffin; N Yates Bolton

doi:10.12968/nrec.2019.21.11.621

Promoting the consumer voice : the role of Healthwatch Salford's Enter and View programme

JA Leigh, D Lawson, S Griffin, N Yates Bolton

Nursing & Midwifery

Research output: Contribution to journal › Article (journal) › peer-review

Abstract

The daily business of running a care home means that, outside of regulatory inspections, assessing and improving the user experience can often be forgotten. Healthwatch Salford discuss their process of gaining constructive feedback using their innovative Enter and View programme

Original language	English
Pages (from-to)	621-624
Number of pages	4
Journal	Nursing and Residential Care
Volume	21
Issue number	11
DOIs	https://doi.org/10.12968/nrec.2019.21.11.621
Publication status	Published - 2 Nov 2019

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10.12968/nrec.2019.21.11.621

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title = "Promoting the consumer voice : the role of Healthwatch Salford's Enter and View programme",

abstract = "The daily business of running a care home means that, outside of regulatory inspections, assessing and improving the user experience can often be forgotten. Healthwatch Salford discuss their process of gaining constructive feedback using their innovative Enter and View programme",

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N2 - The daily business of running a care home means that, outside of regulatory inspections, assessing and improving the user experience can often be forgotten. Healthwatch Salford discuss their process of gaining constructive feedback using their innovative Enter and View programme

AB - The daily business of running a care home means that, outside of regulatory inspections, assessing and improving the user experience can often be forgotten. Healthwatch Salford discuss their process of gaining constructive feedback using their innovative Enter and View programme

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DO - 10.12968/nrec.2019.21.11.621

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EP - 624

JO - Nursing and Residential Care

JF - Nursing and Residential Care

IS - 11

ER -

Promoting the consumer voice : the role of Healthwatch Salford's Enter and View programme

Abstract

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