Methodologies employed in the collection, retrieval and storage of human factors information derived from first hand accounts of survivors of the WTC disaster of 11 September 2001

E.R. Galea, J. Shields, D. Canter, K. Boyce, R. Day, L. Hulse, A. Siddiqui, L. Summerfield, M. Marselle, P. Greenall

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16 Citations (Scopus)


This article provides a broad overview of project HEED (High-rise Evacuation Evaluation Database) and the methodologies employed in the collection and storage of first-hand accounts of evacuation experiences derived from tace-to-face interviews of evacuees from the World Trade Center (WTC) Twin Towers complex on September 11, 2001. In particular, the article describes the development of the HEED database. This is a flexible research tool which contains qualitative type data in the form of coded evacuee experiences along with the full interview transcripts. The data and information captured and stored in the HEED database is not only unique, but provides a means to address current and emerging issues relating to human factors associated with the evacuation of high-rise buildings.
Original languageUndefined/Unknown
Pages (from-to)253-276
JournalJournal of Applied Fire Science
Issue number4
Publication statusPublished - 1 Jan 2006


  • Fire resistance
  • High energy electron diffraction
  • Human engineering
  • International trade
  • Office buildings
  • Tall buildings

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