Digital Supply Chain Management in the Videogames Industry: A Systematic Literature Review

STEPHEN KELLY, Vojtech Klézl, John Israilidis, Neil Malone, Stuart Butler

Research output: Contribution to journalArticlepeer-review

Abstract

As industries mature, they rely more heavily on supply chain management (SCM) to ensure effective operations leading to greater levels of organisational performance. SCM has been widely covered in many industrial areas and, in line with other burgeoning sectors such as Tourism, an industry focus provides the opportunity to look in-depth at the context-based factors that affect SCM. Developments in digital distribution and rapid technological innovations have resulted in an increased focus on Digital Supply Chains (DSCs), which bring about significant changes to how consumers, customers, suppliers, and manufacturers interact, affecting supply chain design and processes. Through a systematic review of the Videogames Industry Supply Chain Management literature, which serves as a pertinent contextual example of a DSC, we look at how supply chains are affected by structural, market and technological change, such as increased platformisation, disintermediation and the proliferation of digital distribution. We distil these findings into a new research agenda, which identifies themes in line with extant DSC research, provides a series of relevant practice recommendations and identifies opportunities for future research.
Original languageEnglish
Pages (from-to)19-40
JournalThe Computer Games Journal
Volume10
Early online date4 Dec 2020
Publication statusPublished - 1 Jun 2021

Keywords

  • Videogames
  • · Digital supply chain
  • Digital distribution
  • Literature review

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