Designing scalable informal learning solutions with personas: A pilot study in the healthcare sector

Stefan Thalmann, Vanessa Borntrager, Tamsin Treasure-Jones, John Sandars, Ronald Maier, Kathrin Widmann, Micky Kerr

Research output: Chapter in Book/Report/Conference proceedingConference proceeding (ISBN)peer-review

3 Citations (Scopus)

Abstract

Driven by ever shorter cycles of innovation, organizations and individuals nowadays have to acquire, understand and apply new knowledge in shorter periods of time [1]. Much of this rapid learning appears to be achieved by workers learning on the job and from colleagues - informal learning rather than learning from traditional, curriculum-based training [2]. Mobile technology could potentially provide support to this informal learning as it can provide scalable and flexible learning tools that can be used at any time across a variety of locations: at home, on different work sites, during travel [3]. However, designing learning technology that can support such unstructured, creative and expertise-driven informal learning is challenging, especially as there are likely to be great variations across employees in terms of their perceptions, experiences and expectations regarding technology [4]. These expectations and experiences may also differ from those of the developers and designers. Yet it is the match between user requirements and functionalities that lies at the heart of a successful learning technology. In Learning Layers we are exploring how creating and using Personas may help to design scalable technology for supporting informal learning in healthcare.

Original languageEnglish
Title of host publicationScaling Up Learning for Sustained Impact - 8th European Conference on Technology Enhanced Learning, EC-TEL 2013, Proceedings
Pages641-642
Number of pages2
DOIs
Publication statusPublished - 21 Sep 2013
Event8th European Conference on Technology Enhanced Learning, EC-TEL 2013 - Paphos, Cyprus
Duration: 17 Sep 201321 Sep 2013

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume8095 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference8th European Conference on Technology Enhanced Learning, EC-TEL 2013
Country/TerritoryCyprus
CityPaphos
Period17/09/1321/09/13

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