Critical success criteria for B2B E-commerce systems in Chinese medical supply chain.

Chengbo Wang, Zhaofang Mao, John Johansen, James T. Luxhoj, James O'kane, Jun Wang, Liguo Wang, Xuezhong Chen

Research output: Contribution to journalArticlepeer-review

2 Citations (Scopus)
152 Downloads (Pure)


The paper presents an exploratory investigation to determine and prioritise the critical success measuring criteria, which can measure and guide the successful application and performance improvement of business to business (B2B) e-commerce system (BBECS) in a medical supply chain’s selling and buying functions, in the context of global business expansion. The research reveals that the buying and the selling functions have different prioritisations on majority of the determined critical success measuring criteria. These criteria are categorised into three Critical Success Measuring Criteria Groups (CSMCGs), for the selling and the buying functions respectively, guiding medical supply chain members in harnessing the full advantage of a BBECS.
Original languageEnglish
Pages (from-to)105-124
JournalInternational Journal of Logistics Research and Applications
Issue number2
Early online date22 Apr 2015
Publication statusE-pub ahead of print - 22 Apr 2015


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