Skip to main navigation Skip to search Skip to main content

Are tourists with higher expectation more sensitive to service performance? Evidence from urban tourism

  • Shun YE
  • , Jialin WU
  • , CHEN ZHENG
  • Hong Kong Polytechnic University
  • Zhejiang University
  • University of Huddersfield

Research output: Contribution to journal › Article (journal) › peer-review

51   Link opens in a new tab Citations (Scopus)
215 Downloads (Pure)

Fingerprint

Dive into the research topics of 'Are tourists with higher expectation more sensitive to service performance? Evidence from urban tourism'. Together they form a unique fingerprint.
Sort by

Keyphrases

Social Sciences

Economics, Econometrics and Finance