A prospective survey comparing patients’ experience of a nurse-led clinic and consultant-led clinic for surveillance of patients with dilatation of the intrathoracic aorta.

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Abstract

Background: Increasing workload in consultant-led clinics often means patients to wait a long time for clinic appointments. To address this, there is an increasing trend in developing nurse-led clinics across many specialities in the National Health Service. This study aims to assess whether the implementation of a nurse-led clinic in thoracic aortic surgery will optimise the utilisation of health care services and improve overall patient satisfaction. Methods: 80 follow-up patients were asked to complete a questionnaire following their appointment in an aortic clinic, which was led either by a consultant (n=40) or an aortic specialist nurse (n=40). All patients seen by a nurse in the clinic were assessed by a consultant surgeon prior to the clinic for suitability. No new patients were seen by a nurse. Any patient with an aortic dimension of 5cm or greater was seen by the consultant. If there were any complicated clinical features, the patient was seen in the consultant-led clinic. Patients were asked questions about their time spent with the respective health care professionals across 12 categories (punctuality, preparedness, understanding of concerns, clarity of speech, listening, respect, explaining, letting you talk, putting you at ease, emotional support, advice and advice for next follow-up). Patients rated each category using an ordinal scale from 0-10. Results: Patient scores were greater in nurse-led clinics compared to consultant-led clinics across a number of categories although only punctuality reached significance (mean 9.2 vs. 6.8, p<0.001). Scores for preparedness (mean 9.5 vs. 9.0, p=0.29) and understanding of worries (mean 9.8 vs. 9.5, p=0.18) were higher in nurse-led clinics but were not significant. Similar scores for both nurse and consultant-led clinics were recorded for the remaining categories: (p>0.05). Conclusion: Patients were highly satisfied with the nurse-led clinic across all categories, with greater satisfaction for punctuality. These findings suggest that a nurse-led clinic can be implemented for the management of carefully selected thoracic aortic surgery patient without reduction in patient satisfaction.
Original languageEnglish
JournalWorld Journal of Cardiovascular surgery
Volume9
Issue number2
Publication statusAccepted/In press - 15 Feb 2019

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Nurses' Practice Patterns
Consultants
Aorta
Dilatation
Patient Satisfaction
Thoracic Surgery
Appointments and Schedules
Surveys and Questionnaires
Nurses
National Health Programs
Workload
Health Services

Keywords

  • Nurse-led clinic
  • Consultant-led clinic
  • thoracic aortic surgery
  • surveillance
  • patient satisfaction.

Cite this

@article{00be86a444fa4aba851687e04b18a11f,
title = "A prospective survey comparing patients’ experience of a nurse-led clinic and consultant-led clinic for surveillance of patients with dilatation of the intrathoracic aorta.",
abstract = "Background: Increasing workload in consultant-led clinics often means patients to wait a long time for clinic appointments. To address this, there is an increasing trend in developing nurse-led clinics across many specialities in the National Health Service. This study aims to assess whether the implementation of a nurse-led clinic in thoracic aortic surgery will optimise the utilisation of health care services and improve overall patient satisfaction. Methods: 80 follow-up patients were asked to complete a questionnaire following their appointment in an aortic clinic, which was led either by a consultant (n=40) or an aortic specialist nurse (n=40). All patients seen by a nurse in the clinic were assessed by a consultant surgeon prior to the clinic for suitability. No new patients were seen by a nurse. Any patient with an aortic dimension of 5cm or greater was seen by the consultant. If there were any complicated clinical features, the patient was seen in the consultant-led clinic. Patients were asked questions about their time spent with the respective health care professionals across 12 categories (punctuality, preparedness, understanding of concerns, clarity of speech, listening, respect, explaining, letting you talk, putting you at ease, emotional support, advice and advice for next follow-up). Patients rated each category using an ordinal scale from 0-10. Results: Patient scores were greater in nurse-led clinics compared to consultant-led clinics across a number of categories although only punctuality reached significance (mean 9.2 vs. 6.8, p<0.001). Scores for preparedness (mean 9.5 vs. 9.0, p=0.29) and understanding of worries (mean 9.8 vs. 9.5, p=0.18) were higher in nurse-led clinics but were not significant. Similar scores for both nurse and consultant-led clinics were recorded for the remaining categories: (p>0.05). Conclusion: Patients were highly satisfied with the nurse-led clinic across all categories, with greater satisfaction for punctuality. These findings suggest that a nurse-led clinic can be implemented for the management of carefully selected thoracic aortic surgery patient without reduction in patient satisfaction.",
keywords = "Nurse-led clinic, Consultant-led clinic, thoracic aortic surgery, surveillance, patient satisfaction.",
author = "Bhuvaneswari Bibleraaj",
year = "2019",
month = "2",
day = "15",
language = "English",
volume = "9",
journal = "World Journal of Cardiovascular surgery",
issn = "2164-5329",
number = "2",

}

TY - JOUR

T1 - A prospective survey comparing patients’ experience of a nurse-led clinic and consultant-led clinic for surveillance of patients with dilatation of the intrathoracic aorta.

AU - Bibleraaj, Bhuvaneswari

PY - 2019/2/15

Y1 - 2019/2/15

N2 - Background: Increasing workload in consultant-led clinics often means patients to wait a long time for clinic appointments. To address this, there is an increasing trend in developing nurse-led clinics across many specialities in the National Health Service. This study aims to assess whether the implementation of a nurse-led clinic in thoracic aortic surgery will optimise the utilisation of health care services and improve overall patient satisfaction. Methods: 80 follow-up patients were asked to complete a questionnaire following their appointment in an aortic clinic, which was led either by a consultant (n=40) or an aortic specialist nurse (n=40). All patients seen by a nurse in the clinic were assessed by a consultant surgeon prior to the clinic for suitability. No new patients were seen by a nurse. Any patient with an aortic dimension of 5cm or greater was seen by the consultant. If there were any complicated clinical features, the patient was seen in the consultant-led clinic. Patients were asked questions about their time spent with the respective health care professionals across 12 categories (punctuality, preparedness, understanding of concerns, clarity of speech, listening, respect, explaining, letting you talk, putting you at ease, emotional support, advice and advice for next follow-up). Patients rated each category using an ordinal scale from 0-10. Results: Patient scores were greater in nurse-led clinics compared to consultant-led clinics across a number of categories although only punctuality reached significance (mean 9.2 vs. 6.8, p<0.001). Scores for preparedness (mean 9.5 vs. 9.0, p=0.29) and understanding of worries (mean 9.8 vs. 9.5, p=0.18) were higher in nurse-led clinics but were not significant. Similar scores for both nurse and consultant-led clinics were recorded for the remaining categories: (p>0.05). Conclusion: Patients were highly satisfied with the nurse-led clinic across all categories, with greater satisfaction for punctuality. These findings suggest that a nurse-led clinic can be implemented for the management of carefully selected thoracic aortic surgery patient without reduction in patient satisfaction.

AB - Background: Increasing workload in consultant-led clinics often means patients to wait a long time for clinic appointments. To address this, there is an increasing trend in developing nurse-led clinics across many specialities in the National Health Service. This study aims to assess whether the implementation of a nurse-led clinic in thoracic aortic surgery will optimise the utilisation of health care services and improve overall patient satisfaction. Methods: 80 follow-up patients were asked to complete a questionnaire following their appointment in an aortic clinic, which was led either by a consultant (n=40) or an aortic specialist nurse (n=40). All patients seen by a nurse in the clinic were assessed by a consultant surgeon prior to the clinic for suitability. No new patients were seen by a nurse. Any patient with an aortic dimension of 5cm or greater was seen by the consultant. If there were any complicated clinical features, the patient was seen in the consultant-led clinic. Patients were asked questions about their time spent with the respective health care professionals across 12 categories (punctuality, preparedness, understanding of concerns, clarity of speech, listening, respect, explaining, letting you talk, putting you at ease, emotional support, advice and advice for next follow-up). Patients rated each category using an ordinal scale from 0-10. Results: Patient scores were greater in nurse-led clinics compared to consultant-led clinics across a number of categories although only punctuality reached significance (mean 9.2 vs. 6.8, p<0.001). Scores for preparedness (mean 9.5 vs. 9.0, p=0.29) and understanding of worries (mean 9.8 vs. 9.5, p=0.18) were higher in nurse-led clinics but were not significant. Similar scores for both nurse and consultant-led clinics were recorded for the remaining categories: (p>0.05). Conclusion: Patients were highly satisfied with the nurse-led clinic across all categories, with greater satisfaction for punctuality. These findings suggest that a nurse-led clinic can be implemented for the management of carefully selected thoracic aortic surgery patient without reduction in patient satisfaction.

KW - Nurse-led clinic

KW - Consultant-led clinic

KW - thoracic aortic surgery

KW - surveillance

KW - patient satisfaction.

UR - https://www.scirp.org/journal/wjcs/

M3 - Article

VL - 9

JO - World Journal of Cardiovascular surgery

JF - World Journal of Cardiovascular surgery

SN - 2164-5329

IS - 2

ER -