A Balanced Judgement?: Performance Indicators, Quality and the English Ambulance Service; some issues, developments and a research agenda.

Keyphrases

• Ambulance Service 100%
• Balanced Score Card 25%
• Dimensional Approach 25%
• Issue Development 100%
• New Performance 25%
• New Public Management 25%
• Old Regime 25%
• Performance Evaluation 25%
• Performance Indicators 100%
• Performance Measurement 50%
• Perverse Incentives 25%
• Public Sector Organizations 25%
• Public Services 25%
• Response Time 25%
• Single-dimension 25%
• Tableau 25%
• Treatment Outcome 25%
• Unintended Consequences 25%

Social Sciences

• Incentive 50%
• Performance Evaluation 50%
• Performance Measurement 100%
• Public Management 50%
• Public Sector Organization 50%
• Public Utilities 50%
• Reaction Time 50%

Economics, Econometrics and Finance

• Balanced Scorecard 50%
• Incentives 50%
• Performance Measurement 100%
• Public Sector 50%
• Public Service 50%