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JOHN MERCER

    • 18 Citations
    • 1 h-Index
    20082011
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    Fingerprint Dive into the research topics where JOHN MERCER is active. These topic labels come from the works of this person. Together they form a unique fingerprint.

    • 24 Similar Profiles
    experience Social Sciences
    student Social Sciences
    preparation for examination Social Sciences
    labor market Social Sciences
    graduate Social Sciences
    time Social Sciences
    Service quality Business & Economics
    Quality assessment Business & Economics

    Research Output 2008 2011

    • 18 Citations
    • 1 h-Index
    • 2 Article
    • 1 Chapter

    An Empirical Exploration of Hospital Service Quality Assessment Criteria in China

    Wang, C., Yang, T., Mao, Z., Zhang, L., Vaughan, J. & Mercer, J., 2011, In : Journal of General Management. 37, 2, p. 51-68

    Research output: Contribution to journalArticle

    Quality assessment
    Hospital services
    China
    Service quality
    Healthcare
    17 Citations (Scopus)

    Term-time employment and the student experience

    Greenbank, P., Hepworth, S. & Mercer, J., 2009, In : Education + Training. 51, 1, p. 41-55

    Research output: Contribution to journalArticle

    experience
    student
    preparation for examination
    labor market
    graduate

    Students and term time work: benefit or hindrance?

    Greenbank, P., Hepworth, S. & Mercer, J., 2008, Monograph - University Life Uncovered: Making Sense of the Student Experience. Higher Education Academy: SWAP, p. 76-86 106 p.

    Research output: Chapter in Book/Report/Conference proceedingChapter

    Open Access
    File