No photo of JOHN MERCER


    • 18 Citations
    • 1 h-Index
    If you made any changes in Pure these will be visible here soon.

    Fingerprint Dive into the research topics where JOHN MERCER is active. These topic labels come from the works of this person. Together they form a unique fingerprint.

    • 24 Similar Profiles
    experience Social Sciences
    student Social Sciences
    preparation for examination Social Sciences
    labor market Social Sciences
    graduate Social Sciences
    time Social Sciences
    Service quality Business & Economics
    Quality assessment Business & Economics

    Research Output 2008 2011

    • 18 Citations
    • 1 h-Index
    • 2 Article
    • 1 Chapter

    An Empirical Exploration of Hospital Service Quality Assessment Criteria in China

    Wang, C., Yang, T., Mao, Z., Zhang, L., Vaughan, J. & Mercer, J., 2011, In : Journal of General Management. 37, 2, p. 51-68

    Research output: Contribution to journalArticle

    Quality assessment
    Hospital services
    Service quality
    17 Citations (Scopus)

    Term-time employment and the student experience

    Greenbank, P., Hepworth, S. & Mercer, J., 2009, In : Education + Training. 51, 1, p. 41-55

    Research output: Contribution to journalArticle

    preparation for examination
    labor market

    Students and term time work: benefit or hindrance?

    Greenbank, P., Hepworth, S. & Mercer, J., 2008, Monograph - University Life Uncovered: Making Sense of the Student Experience. Higher Education Academy: SWAP, p. 76-86 106 p.

    Research output: Chapter in Book/Report/Conference proceedingChapter

    Open Access